I love to Research, Reason and Resolve
Hi! I am Sweta, a UX Researcher working at Apple.
Step into my UX haven, where I showcase my work and distinctive approach in the pursuit of user-centric excellence.
BEYOND THE PIXELS: MEET MY MIND BEHIND THE RESEARCH
I am a UX Researcher who strives to provide intuitive, equitable and delightful experiences. The best thing about my work is the opportunity to initiate meaningful positive changes in the world. I embrace research and management as not just a professional endeavor but a way of life, fostering a continuous journey of curiosity, empathy, and evidence-based thinking.
Motivated by a deep desire to create a substantial and positive influence, I am a UX Researcher committed to making a difference. Guided by an empathetic approach, my methodology involves a profound understanding of user needs and experiences, ensuring their voices are heard and seamlessly incorporated into the research process.
Ultimately, my goal is to be the catalyst for impactful positive change, leveraging my research skills, weaving together user insights, strategic vision, and empathetic design to shape products and services that enhance the lives of individuals and the success of businesses.
DISCOVERING SOLUTIONS WITH USER-CENTERED RESEARCH AND DESIGN
DELL MEDICAL SCHOOL
Method
Generative and Evaluative Research, Participatory Design
Duration
5 months
The goal to explore and gain insights into the requirements of healthcare providers concerning a web-based analytics application, redesign the website in accordance with the identified needs and evaluate the redesign with the users.
#1
Journeying into the Medical Frontier: Unveiling Insights through Navigating Healthcare UX Research
DROPOFF
Method
Qualitative Research
Duration
2 months
The goal is to understand and enhance MarketView, an internal website used by the Dropoff dispatch team, by exploring functionalities, gathering user insights, analyzing tasks, and providing actionable recommendations for improved design and functionality aligned with user needs.
#2
Streamlining Efficiency and Satisfaction for an in-house website
INDEED.COM
Method
Generative Research, Concept Testing
Duration
3 months
The goal is to identify pain points in candidate data ingestion for SMBs in a franchise organization, propose a workflow integrated into Indeed's platform to streamline hiring, and test a digital solution with representative users.
#3
Enhancing Candidate Data Ingestion to Improve the Hiring Process for SMBs
INDEED
Method
Heuristic evaluation, Mixed-Method Usability testing
Duration
2 months
Improving the resume creation experience within the Indeed mobile application using a combination of heuristic evaluation and mixed method approach to thoroughly assess the usability of the resume creation feature.
#4
Usability Study on Indeed Mobile Application: Enhancing Resume Creation Process
CDK Global
Method
Generative Research
Duration
1 month
To investigate and analyze the consumer's behavior and mental model in interacting with sales dealership activities to uncover patterns and underlying factors that influence the purchase decision making process.
#5
Driving Better Experiences: Generative Research on Enhancing the Car Purchase Journey
ABOUT ME
Navigating uncharted territories to drive positive change through user-centric solutions and transformative insights
I am currently working as a UX Researcher at Apple. With a Bachelor's degree in Computer Science and Engineering from SVCE (India), and a Master's in Information Science (specializing in UX Research and Design) from The University of Texas at Austin, I bring a unique perspective to the table. Having worked on multiple research projects and designing interfaces across various industries from Information Technology to Healthcare, I have developed the techniques needed to understand what users want and how to deliver it. As a UX Researcher, I am passionate about making technology more human and easy to use, as well as creating innovative and effective solutions that enhance the user experience and drive business success.
If you're looking for a UX researcher who will help you align your product vision to the needs of your users, then look no further.
TESTIMONIALS
Grateful for the wonderful people I got to work with
I had the pleasure of managing Sweta as part of her summer internship. Despite limited oversight, she consistently delivered high-quality, on-time work throughout her engagement.
While being extremely detail oriented, she also displayed tremendous adaptability to many of the hurdles that routinely come up during a UX research initiative. Sweta garnered tremendous enthusiasm amongst stakeholders who will be impacted directly by the output of her research.
Ryan Kennedy
Director of Products at Dropoff
I had the opportunity to interact with Sweta through the CONNECT program, a graduate student consulting program I manage at the University of Texas at Austin. She was tasked with collaborating with the team and key stakeholders to improve the UI/UX of EPINET-TX’s web-based analytics application, EpiDash. Throughout the entire engagement, Sweta conducted herself professionally, was very organized and open to feedback and consistently kept me updated about her project progress with the Dell Medical School team. Sweta was truly a pleasure to have part of the CONNECT program!
Alyssa Studer
Program Manager at RGK Center for Philanthropy and Community Service,
The University of Texas at Austin
Past collaborations
COLLABORATION
I am Stacey Oliver, DSc, lecturing professor in the School of Information at The University of Texas at Austin (adjunct). I have dedicated the last 15 years of my life to helping students shape their career and Sweta Krishnamurthi Shankar stood out as an exception when she enrolled in my INF 385G Advanced Usability course in spring 2023.
Sweta’s overall participation in class is only the start of what makes her standout. It was clear that Sweta was invested in a way that few students are. She would go above and beyond when receiving feedback. She was clearly committed to doing her best work and getting the most out of our time together. This was evident many times. One time in particular came to mind when I assigned a real-world semester-long research group project. The project intentionally had vague guidelines, on first attempt of identifying a problem statement, she and her teammates struggled to develop a problem statement with an appropriate scope. But after talking it over with the stakeholder, they clearly heard the feedback and regrouped to develop a problem statement that kept the project on track and clearly identified the real need. The result was a project that was on point from end to end. This reflected Sweta’s ability to critically think and apply her research knowledge.
Additionally, Sweta’s knowledge of User Experience research was clear when she developed a lecture about mixed research methods. The lecture included real world examples and exercises that made the material accessible and engaging. The success of the lecture was based on her approach to developing it, Sweta “UX’d” the assignment by intentionally considering and tailoring the lecture to the audience.
After class ended Sweta sought me out to help with her case studies for her portfolio. Her dedication to developing interesting stories along with demonstrating her skill was impressive considering this was her first tempt at such a daunting task. She iterated her work after carefully considering my feedback, few students are dedicated to growing the way she is.
When you combine Sweta’s enthusiasm, her ability to critically think, her research skills / knowledge with her good nature and willingness to fully commit, she will be an asset to any organization lucky enough to hire her.
Dr. Stacey Oliver
Professor, The University of Texas at Austin